Manage your installed base for increased after-sales revenue
Every machine you deliver comes with after-sales responsibilities –
and massive business opportunities
Are you actively monitoring your installed base and running a world-class service operation?
Monitor your machines
real-time
Automate and optimize workflows
Integrate with major automation systems
Invoice your services and spare parts
Unlock the full potential of your after-sales services and
turn the responsibilities into revenue.
Optimize your installed base management today and ensure your
predictive maintenance processes are fully under control.
Trusted by leading companies
Optimize your fleet management processes
Track all your delivered machines in real time anywhere in the world
- Proactive service: Spot issues early and schedule maintenance before breakdowns occur, reducing downtime for your customers
- Optimized resource allocation: Know exactly where every machine is located and what components (including software versions) they have to deploy service teams more efficiently
- Contract upsell opportunities: Use usage data to offer tailored service plans or extended warranties
- Data-driven product improvement: Analyze location and performance trends to refine future machine designs and offerings
Red color
Means that this machine needs maintenance immediately
Green color
Means that this machine is fine
Yellow color
Means that it’s time to schedule a maintenance for this machine
ID
Each work order gets a unique ID
Name
Work orders can be named as you want
Status
Current status of each work order is displayed here
Due date
Due dates for work orders are visible here
Assignee
Work orders are assigned to individual members of the Service team and the assigned person is notified
Asset
Asset that the work order is related to is visible here
Work orders and maintenance processes
- Automated work orders: Streamline your predictive maintenance with automated work orders that ensure timely and efficient service
- Create and schedule work orders: Work orders based on reactive or planned maintenance to minimize downtime and optimize operations
- Make your own workflows: Customize maintenance processes to fit your specific needs, leveraging tools for proactive equipment management
“After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.”
– Konosuke Matsushita, Founder of Panasonic
Unlock the full potential of your after-sales services and request a demo
or read more about fter.io Features
Interested?
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