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Revolution of after-sales
for machine builders

So, you built and delivered a machine for your client.
You also sold a lifetime maintenance service for it, right?

fter is a brand new after-sales software that helps you manage your products and grow your after sales business.

With fter, industrial machine builders can monitor their installed base, manage their maintenance operations, and invoice their work and spare parts.

Completely unique turnkey solution for machine builders

  • Designed for industrial OEMs
  • Full process instead of split responsibilities
  • Offers easy way to utilize machine data
  • Compatible with all ERP and finance systems

“Industrial services matter: Each percentage point by which services grow over product sales correlates to a 50 percent increase in enterprise value.”

-McKinsey & Company

Why most OEMs have suboptimal process for service and after-sales?

  • Maintenance software solutions are not designed for machine building industry
  • Customized software toolset would be extremely expensive
  • Access to machine data is often not possible

PROBLEM: End customer refuses to give access to data

Collected data is stored
(buffered) in local
network

Data buffer size is optimized to fit typical service operations

Collected data can be analyzed locally

In case of anomalies detected, buffered data can be sent to cloud for troubleshooting

Alternatively, data sending can also be
triggered by machine operator

Data is deleted from the cloud after completion of work order

Manufacturing
Compatible with your current hardware

Connectors to all major automation platforms

  • OPC-UA and DA
  • Codesys
  • S7 (Siemens)
  • Twincat ADS (Beckhoff)
  • Ethernet IP (e.g. Allen Bradley)
  • Melsec (e.g. Mitsubishi)
  • Modbus (e.g. Schneider)
  • Fins (Omron)
  • Sick Telegram
  • Beijer Alarm distributor
  • HTTP
  • MQTT

DO YOU WANT TO MAKE A DIFFERENCE AND MONETISE YOUR
MAINTENANCE SERVICES?

We are looking for customers to join our pilot program

Have you already productized your maintenance services?

“After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.”

-Konosuke Matsushita, Founder of Panasonic

Revamp your after sales business!

Increase your service revenue and profit margin

  • From production lines to spare parts
  • From multi-million companies to local entrepreneurs

Turn IoT data into work orders automatically

  • Predictive monitoring to reduce the risk of downtime and support informative decisions
  • From automated maintenance tasks to complex business rules

Flexible task design and processing

  • From ad hoc tasks to scheduled and automated work orders
  • Personalized views with relevant data only

Automated and customizable invoicing material generation

  • Wide support for different invoicing formats

Support features

  • Create your own data fields and templates
  • Maintenance process modeling for enhanced quality
  • Flexible process automation with triggers, conditions, and actions
  • Customizable reports and dashboards
  • Productized APIs for data interconnectivity
Create Asset in fter
Revamp your after sales business!

Increase your service revenue and profit margin

  • From production lines to spare parts
  • From multi-million companies to local entrepreneurs

Turn IoT data into work orders automatically

  • Predictive monitoring to reduce the risk of downtime and support informative decisions
  • From automated maintenance tasks to complex business rules

Flexible task design and processing

  • From ad hoc tasks to scheduled and automated work orders
  • Personalized views with relevant data only

Automated and customizable invoicing material generation

  • Wide support for different invoicing formats

Support features

  • Create your own data fields and templates
  • Maintenance process modeling for enhanced quality
  • Flexible process automation with triggers, conditions, and actions
  • Customizable reports and dashboards
  • Productized APIs for data interconnectivity
Create Asset in fter

Interested?

We are looking for partner companies to join our network!

Follow our journey on social media