OEM: Spare part sales

Use case:

Optimizing spare part sales for aftermarket success

Spare part sales are a cornerstone of the aftermarket business for industrial machine builders. These sales ensure that customers can maintain and repair their machinery efficiently, minimizing disruptions and extending the lifecycle of their equipment.

To excel in spare part sales, OEMs need detailed knowledge of their installed base. Platforms like fter.io provide this insight by allowing OEMs to track the status of components, identify end-of-life parts, and recommend suitable replacements. This level of detail ensures that customers receive the right parts at the right time, reducing delays and enhancing satisfaction.

Connectivity adds another layer of value by enabling real-time monitoring of machine performance. This capability allows OEMs to predict when parts will need replacement and offer proactive solutions. Additionally, fter.io’s ability to automate work orders and streamline the invoicing process ensures that spare part sales are both efficient and profitable.

By focusing on spare part sales as part of a comprehensive aftermarket strategy, OEMs can create a reliable revenue stream while supporting their customers’ operational needs. This approach not only drives profitability but also strengthens the OEM’s reputation as a trusted partner in the industrial sector.